Reset google authentication / authenticator for WHMCS admins

Run these commands to clear the google auth preference for the user.

mysql (WHMCS DB)> use whmcsdb;
mysql (WHMCS DB)> update tbladmins set authmodule="" where username='USERNAME';

Once ran whmcs will prompt to setup 2 factor again.

1 Response

  1. Sammy Boy November 16, 2015 / 8:52 am

    Thanks for this. I couldnt get the command to run, but your article helped me figure out what to edit in the tbladmins field 🙂

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