Run these commands to clear the google auth preference for the user.
mysql (WHMCS DB)> use whmcsdb;
mysql (WHMCS DB)> update tbladmins set authmodule="" where username='USERNAME';
Once ran whmcs will prompt to setup 2 factor again.
System Administrators Blurb
Run these commands to clear the google auth preference for the user.
mysql (WHMCS DB)> use whmcsdb;
mysql (WHMCS DB)> update tbladmins set authmodule="" where username='USERNAME';
Once ran whmcs will prompt to setup 2 factor again.
Thanks for this. I couldnt get the command to run, but your article helped me figure out what to edit in the tbladmins field 🙂